Estimated Postscript Cost Breakdown
| Tier | Estimated Platform Fee | Typical Brand | Notes |
|---|---|---|---|
| Starter | ~$100/mo | Smaller Shopify stores | Basic flows, campaigns, core SMS tooling |
| Growth | ~$500/mo | Scaling DTC brands | More support, stronger infrastructure, more volume |
| Enterprise | Custom | Large brands | Negotiated pricing, higher-touch support |
What Drives the Bill Up
There are four main drivers: subscriber growth, campaign frequency, automation volume, and MMS usage. If your retention team sends frequent promotions and runs multiple flows, your SMS bill compounds quickly. That is not a Postscript problem specifically. It is the economics of SMS.
When Postscript Is Worth It
Postscript is worth it when you are on Shopify, SMS is an intentional revenue channel, and you want a specialist tool instead of an all-in-one stack. It becomes less compelling when you want email and SMS in one system or when your team is trying to simplify vendors.
Postscript vs Klaviyo Pricing
Klaviyo can look more expensive on paper, but if it replaces both your ESP and your SMS tool, the overall economics can be better. Postscript wins when you explicitly want best-in-class Shopify SMS and are comfortable running email elsewhere.
Postscript vs Attentive Pricing
Attentive is usually pricier and more service-heavy. Postscript is the more accessible option for Shopify-native brands that want strong SMS performance without committing to a bigger enterprise-style relationship.
Frequently Asked Questions
Yes, effectively. The platform fee is only one part of the bill. Message usage is a major part of total cost.
Sometimes, but not always. It depends on whether you compare standalone SMS software or the total cost of your full retention stack.
Brands that are not on Shopify, brands that want email and SMS in one platform, or very small stores with minimal SMS ambitions should usually choose something else.